Terms of Service

Effective Date: March 29, 2026 · Last Updated: March 29, 2026

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the Get mobile application, website at useget.ai, and related services (collectively, the “Platform”) operated by Get (“Get,” “we,” “us,” or “our”).

By creating an account or using the Platform you agree to these Terms. If you do not agree, do not use the Platform.

These Terms include our Privacy Policy, which is incorporated by reference.

2. Eligibility

To use the Platform you must:

• Be at least 18 years of age
• Be legally permitted to work as an independent contractor in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the Platform under applicable law
• Not have been previously banned from the Platform

By using the Platform you represent and warrant that you meet all eligibility requirements.

3. Account Registration

3.1 Account Creation

To use the Platform as an Earner you must create an account using a valid phone number. You may be required to provide additional information including email address, government-issued identification, and tax information depending on your earnings level.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at support@useget.ai if you suspect unauthorized access to your account.

3.3 One Account Per Person

You may maintain only one Earner account. Creating multiple accounts is grounds for immediate termination of all accounts and forfeiture of any pending earnings. We use device fingerprinting and identity verification to enforce this requirement.

3.4 Accurate Information

You agree to provide accurate, current, and complete information during registration and to update that information as necessary. Providing false information is grounds for immediate account termination.

4. The Platform — Earner Terms

4.1 Nature of the Relationship

You are an independent contractor, not an employee, agent, or partner of Get. Nothing in these Terms creates an employment relationship, partnership, joint venture, or agency relationship between you and Get.

As an independent contractor you:

• Set your own schedule and work as much or as little as you choose
• Are not guaranteed any minimum number of tasks or earnings
• Are responsible for your own taxes including self-employment taxes
• Are not entitled to employee benefits of any kind
• May work for other companies simultaneously

4.2 Task Completion

Tasks are offered through the app on an as-available basis. We do not guarantee the availability of any particular task type, volume of tasks, or earnings level.

When you accept and complete a task, you agree to:

• Complete the task honestly and to the best of your ability
• Follow all task specifications and guidelines
• Submit only genuine, original content that you personally captured or created
• Not submit the same content for multiple tasks
• Not use automated tools, bots, scripts, or other mechanisms to complete tasks or inflate submissions

4.3 Content Standards

All content you submit must:

• Be captured or created by you personally at the time of the task
• Accurately represent what the task instructions require
• Not contain content that is illegal, obscene, defamatory, or harmful
• Not contain images, audio, or video of identifiable third parties without their consent
• Not contain images, audio, or video of minors under any circumstances
• Not contain personally identifiable information of third parties including faces, license plates, documents, or other identifying materials
• Not violate any third party's intellectual property rights
• Not have been captured on private property without permission
• Not have been captured in violation of any applicable law

We reserve the right to reject any submission that does not meet these standards. Rejected submissions are not eligible for payment.

4.4 Prohibited Conduct

You agree not to:

• Create fake or fraudulent accounts
• Use emulators, virtual machines, or rooted devices to access the Platform
• Attempt to reverse engineer, decompile, or modify the app
• Use automated tools to complete tasks or interact with the Platform
• Share your account with others or allow others to complete tasks on your behalf
• Coordinate with others to submit identical or substantially similar content
• Attempt to manipulate your accuracy score through any means other than genuine task completion
• Interfere with the Platform's operation or infrastructure
• Use the Platform for any illegal purpose
• Harass, abuse, or harm other users or Get employees

4.5 Intellectual Property Assignment

By submitting content through the Platform, you assign to Get all right, title, and interest in and to that content, including all intellectual property rights, throughout the universe in perpetuity. This assignment is irrevocable. You warrant that:

• You own all rights in the content you submit
• The content does not infringe any third party's rights
• Get may use, license, sell, and sublicense the content without restriction or additional compensation to you beyond the task payment

You retain no rights in submitted content after payment is made.

4.6 Earnings and Payments

Task payments: Payment amounts are determined by Get and displayed in the app before task acceptance. Payments are credited to your pending balance upon task submission and transferred to your available balance upon successful validation, typically within 2-24 hours depending on task type.

Validation: All submissions are subject to automated and manual quality review. Submissions that fail validation are rejected and do not receive payment. We will notify you of rejections and provide specific feedback where possible.

Payout: Earnings in your available balance may be withdrawn at any time above the minimum threshold of $5. Your first withdrawal has a minimum of $1. Payouts are processed through PayPal, Venmo, ACH bank transfer, or instant bank transfer depending on your preference and account tier.

Processing time: PayPal and Venmo payouts process within 2 hours. ACH transfers process within 1-2 business days. Instant bank transfers process within minutes.

Taxes: You are solely responsible for all taxes on earnings received through the Platform. Get will issue a 1099-NEC form for Earners who receive $600 or more in a calendar year. You agree to provide accurate tax information when requested.

Forfeiture: Earnings may be forfeited in the following circumstances: account termination for Terms violation, fraud or attempted fraud, failure to complete identity verification when required, or account inactivity for more than 24 months.

Clawback: If we determine after a payout that earnings were generated through fraudulent or prohibited means, we reserve the right to recover those amounts by deducting them from future earnings, blocking future payouts, or pursuing other legal remedies.

4.7 Identity Verification and KYC

We may require identity verification at any time, including when:

• Your cumulative earnings exceed applicable thresholds
• Our fraud detection systems flag your account for review
• Required by law or our payment processors

Failure to complete required verification will result in suspension of payout access until verification is completed. Accounts that fail verification or where verification reveals ineligibility may be terminated.

4.8 Safety

You are solely responsible for your safety when completing tasks. When completing field tasks outdoors:

• Do not complete tasks while operating a vehicle or heavy machinery
• Do not trespass on private property
• Do not enter unsafe areas
• Do not complete tasks in conditions that compromise your safety
• Follow all applicable laws regarding photography and recording in public spaces

The app includes a GPS velocity lock that disables task submission when your device is moving at speeds consistent with vehicle operation. You agree not to attempt to circumvent this safety feature.

Get is not responsible for any injury, accident, or harm that occurs while you are completing tasks.

5. The Platform — Buyer Terms

5.1 Eligibility

To access the Platform as a Buyer you must represent a legitimate business or research institution with a genuine need for the data types available through the Platform.

5.2 Campaign Creation

When you create a campaign you agree to:

• Provide accurate and complete task specifications
• Use data only for lawful purposes
• Comply with all applicable laws regarding the collection, storage, and use of personal data
• Not use the Platform to collect data for surveillance, tracking, or monitoring of individuals without appropriate legal authority
• Not use the Platform to collect data that would violate any person's privacy rights

5.3 Payment

All campaigns must be paid in full before launch. Payments are processed through Stripe. By submitting payment you authorize Get to charge the amount displayed at checkout.

Refunds are available if a campaign fails to deliver the specified volume within the promised timeframe through no fault of your specifications. Refunds are not available for completed campaigns or for campaigns where delivery was affected by your specification changes.

5.4 Data License

Upon full payment and delivery, Get grants you a non-exclusive, worldwide, perpetual license to use the delivered dataset for the purposes specified in your campaign or, where no purpose was specified, for any lawful purpose related to artificial intelligence training, machine learning, and data science.

This license does not include:

• The right to resell or sublicense the dataset to third parties without our written consent
• The right to use the dataset to attempt to identify individual Earners
• The right to use the dataset for purposes that would violate applicable privacy laws
• The right to use the dataset in ways that discriminate unlawfully against protected classes

5.5 Data Use Restrictions

You agree not to:

• Attempt to re-identify individual Earners from delivered datasets
• Use delivered datasets to build systems for mass surveillance
• Use delivered datasets in violation of any applicable law including GDPR, CCPA, and BIPA
• Share or distribute delivered datasets in ways that would violate Earner privacy
• Use delivered datasets to train systems intended to harm individuals

5.6 Quality Guarantees and SLAs

We provide quality guarantees as specified at the time of campaign creation. Our standard quality guarantee covers inter-rater reliability on judgment tasks and technical quality standards on media submissions.

Where we fail to meet stated quality guarantees, our sole obligation is to reprocess and redeliver non-conforming portions of the dataset or provide a prorated credit toward future campaigns.

5.7 Confidentiality

Buyers acknowledge that Get's data collection methodology, platform infrastructure, quality scoring systems, and routing algorithm are proprietary trade secrets. You agree not to disclose, reverse engineer, or attempt to replicate these systems.

6. Intellectual Property

6.1 Get's Intellectual Property

The Platform, including its design, code, algorithms, branding, and content created by Get, is owned by Get and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on Get's intellectual property without our written consent.

6.2 Earner Content

As described in Section 4.5, you assign all rights in submitted content to Get upon submission.

6.3 Feedback

If you provide suggestions, ideas, or feedback about the Platform, you grant Get a royalty-free, worldwide, perpetual license to use that feedback for any purpose without obligation to you.

7. Termination

7.1 Termination by You

You may close your Earner account at any time through the app settings. Closing your account will result in payout of any available balance above the minimum threshold within the standard processing time. Pending balances that have not yet been validated will be forfeited upon account closure.

7.2 Termination by Get

We may suspend or terminate your account at any time for:

• Violation of these Terms
• Fraud or attempted fraud
• Conduct that harms other users or Get
• Inactivity for more than 24 months
• Any reason, with or without cause, upon reasonable notice where practicable

In cases of fraud or serious Terms violation, termination may be immediate without prior notice and pending and available earnings may be forfeited.

7.3 Effect of Termination

Upon termination all licenses granted to you are revoked. Your obligation to not disclose Get's confidential information survives termination. Get retains all rights in content you submitted prior to termination.

8. Disclaimers

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT ANY PARTICULAR LEVEL OF EARNINGS FOR EARNERS OR ANY PARTICULAR DATASET CHARACTERISTICS BEYOND THOSE EXPRESSLY STATED AT CAMPAIGN CREATION FOR BUYERS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE PLATFORM.

GET'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID TO YOU AS AN EARNER IN THE 30 DAYS PRECEDING THE CLAIM, OR (B) $100.

SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY FOR CERTAIN DAMAGES. IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Indemnification

You agree to indemnify, defend, and hold harmless Get and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from or related to:

• Your use of the Platform
• Your violation of these Terms
• Your violation of any applicable law
• Content you submit through the Platform
• Your infringement of any third party's rights

11. Dispute Resolution

11.1 Informal Resolution

Before initiating formal dispute resolution, you agree to contact us at legal@useget.ai and attempt to resolve the dispute informally for at least 30 days.

11.2 Arbitration

Any dispute that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except as provided in Section 11.3. Arbitration shall be conducted in Chicago, Illinois or by video conference at your election. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

11.3 Exceptions to Arbitration

Either party may bring claims in small claims court if the claim qualifies. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent infringement of intellectual property rights or other irreparable harm.

11.4 Class Action Waiver

YOU AGREE THAT ANY CLAIMS ARISING FROM OR RELATED TO THE PLATFORM MUST BE BROUGHT ON AN INDIVIDUAL BASIS AND NOT AS PART OF ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.

11.5 Governing Law

These Terms are governed by the laws of the State of Illinois without regard to conflict of law provisions.

12. General Provisions

12.1 Entire Agreement

These Terms, together with the Privacy Policy and any additional terms presented at the time of a specific transaction or feature, constitute the entire agreement between you and Get regarding the Platform.

12.2 Severability

If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.

12.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.

12.4 Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights to any successor in interest.

12.5 Changes to Terms

We may update these Terms at any time. We will notify you of material changes by push notification through the app and by posting the updated Terms at useget.ai/terms. Your continued use of the Platform after the effective date constitutes acceptance of the updated Terms. If you do not agree to updated Terms, you must stop using the Platform.

12.6 Contact

Get
legal@useget.ai
support@useget.ai